With our fully Managed IT Service, it’s like having your own IT department. We’ll act as your strategic technology partner, who knows your business inside out. Working both proactively and reactively to ensure your business operates smoothly at all times.
If you have ever experienced any disruption to your IT systems, you will have first hand experienced they often form the foundations of how productive your business will be. When something interrupts or breaks your technology, it is a race to get it fixed before your business experiences too much downtime or loses its productivity. We see first hand that most businesses now have someone who is technical minded, that alongside their own job may help with any technical issues but will often take them away from what they are paid to do.
Delivering, supporting and maintaining your IT systems require specific skill sets and adequate resources; resources that often don’t come with your own in-house team, such as monitoring tools to deliver proactive solutions and not just reactive fixes.
Managed IT is where you have a third party, like ourselves who take over complete management of your IT needs as your Managed Service Provider (MSP) and provide day-to-day support to all of your users. Essentially, you have a dedicated phone number for your own IT department where you can have a technical team ready to support you in any day-to-day issues whilst in the background, they are ensuring your core systems are maintained and secure. Your MSP is in charge of ensuring your staff and systems remain connected and supported
Why Datasense as your Managed IT Service provider?
We will tailor a range of services to best fit your business needs, providing you with the best possible solution, which enhances your technology, more often for less than you are currently spending.
We have experience across a variety of sectors including commercial, manufacturing, leisure and the public sector.
- Remote IT Support
- Onsite IT Support
- A Secure Network
- Internet Security Solutions
- Proactive Visits
- Cybersecurity Software
- Regular progress/update meetings
- Automatic updates
- Maintenance of core I.T systems and services
- Access to the client portal
- Guaranteed response and resolution times